FAQ
General Questions
feel free to contact us if your specific question isn't addressed in our FAQ section.
01
What types of valuables do you store?
01
What types of valuables do you store?We store high-value assets such as gold, diamonds, precious metals, important documents, and other sensitive or luxury items requiring top-level security.
02
Is your facility insured and monitored?
02
Is your facility insured and monitored?Yes, our facilities are fully insured and equipped with 24/7 surveillance systems, biometric access, and advanced security protocols.
03
Do you offer international transportation services?
03
Do you offer international transportation services?Absolutely. We provide secure international logistics for high-value items through trusted carriers and customs-cleared channels.
04
Where are your storage facilities located?
04
Where are your storage facilities located?Our primary facilities are located in key international hubs for accessibility and global reach, including Europe, the Middle East, and Africa.
5
Is there a minimum or maximum value required for storage?
5
Is there a minimum or maximum value required for storage?While we specialize in high-value assets, we assess each request individually. There’s no strict minimum, but the service is tailored for premium asset protection.
06
How do I know my assets are safe?
06
How do I know my assets are safe?We use real-time tracking, audited security protocols, and strict confidentiality policies to ensure your assets are always protected
07
Can I visit my stored assets in person?
07
Can I visit my stored assets in person?Yes, in-person visits can be arranged with prior notice and proper authorization, following our security clearance process.
08
What documentation is required to store or export assets?
08
What documentation is required to store or export assets?You’ll need valid identification, proof of asset ownership, and any relevant export permits depending on the item and destination.
09
How do I track the shipment of my assets?
09
How do I track the shipment of my assets?
10
How do I get started with your service?
10
How do I get started with your service?Simply reach out via our contact form, phone number, or email. Our team will guide you through consultation, verification, and onboarding.